Q: What features are restricted for patrons under 13?

A: In the United States, minors cannot enter free text. This means:

    • Minors also do not have the option of displaying their real names. An anonymous username must be created by choosing from a pair of dropdowns lists. 
    • Minors cannot add comments, summaries or tags.

Q:  What information does BiblioCommons need to create my account?

A: BiblioCommons accesses some of the personal information you have already provided your library, including:

    • Your name
    • Your Stark Library barcode,= and PIN/password

In addition, if you have provided these to Stark Library, they will be provided to BiblioCommons during the creation of your account:

    • The month and year of your birth (which is required for compliance with US federal law [COPPA, the Children’s Online Privacy Protection Act])
    • Your email address

Although you have shared your address and phone number, among other personal information, with your Stark Library, BiblioCommons does not have access to that information.

Q:  Why do I have to provide my birth information?

A: Age information is used to protect minors, as required by COPPA, the Children’s Online Privacy Protection Act. In the United States, children under 13 are not allowed to enter free text.

If your birth year and month is not part of your library patron record, you will be asked for it during registration. Providing it is optional. You can still register and create an account without birth information. However, certain features, such as the ability to add comments or summaries, will be restricted. BiblioCommons treats all patrons without birth information as if they were minors.

Q:  Is BiblioCommons ever going to sell my personal information?

A: BiblioCommons will not sell, rent or trade your personal information (for example, your email address, date of birth or library barcode). Your personal information is protected by applicable local, state, or laws pertaining to library records, and the BiblioCommons Privacy Statement and BiblioCommons Terms of Use. Information in your BiblioCommons account that personally identifies you is encrypted and stored in a secured facility.

Q:  How long does BiblioCommons store the information it collects?

A: Sensitive Personal Information (SPI), including name, date of birth, library barcode, and PIN, is stored permanently, so long as the patron remains registered for their BiblioCommons account. If the patron chooses to have their account unregistered, all SPI associated with that account will be deleted from the servers.

Q:  What if I want my information to be purged from BiblioCommons? 

A: Library Staff with access to a Library Admin permissions-level card in BiblioCommons can unregister a patron account at the patron's request. Unregistering a patron's BiblioCommons account will purge all patron information, including User Generated Content contributions, from the BiblioCommons servers.