FAQ - About the Library

Library News

Stay up-to-date on the latest Library news by reading our blog

Questions?

If you have questions that are not addressed in the information below, please call 330.452.0665 Monday - Friday from 10:00 a.m. - 6:00 p.m.

Vaccine Information 

Click here to find trustworthy information about the COVID-19 vaccine.

COVID-19 Test Kits 

We have a limited number of COVID-19 at-home test kits available. Click here for more information.

What do I need to know when I visit?

Keeping our community safe is our number one goal.

Now that we are entering a new stage of the pandemic – one that we hope brings us closer to something resembling normalcy – we continue to follow the guidance from the CDC and public health officials. Starting June 2, members of the community who are vaccinated are not required to wear a mask in our buildings. 

Thank you for wearing a mask if you're not fully vaccinated.

What to do if you're feeling unwell.

In order to protect our community, we ask that you do not enter our buildings if you are not feeling well. 

Library Materials

How do I return my materials?

We are now accepting materials in our branches, and at our drive-up book drops at all of our locations! 

Can I still request items to be put on hold?

Yes! Click here, download our mobile app, or call us at 330.452.0665 to find and place holds on our materials.

When will I be able to pick up my requested items?

When your holds are available, you will receive notification with information for how to pick up your items.

Can I still borrow digital materials?

Yes! Our online services are always available for cardholders, including our collection of digital materials such as eBooks, eMagazines, downloadable audiobooks, and streaming movies, music, and television shows. We also have online learning tools like LinkedIn LearningMango LanguagesCreativebug, and many more

Programs

When will programs start again?

We are currently focusing on providing virtual programs. We will offer onsite programming again when it is safe to do so.

All scheduled virtual programs can be found here, and the programs will also be promoted on our Facebook page.

How do I register for a program?

Click here to register for programs.

Services

When can I schedule a passport appointment?

Click here for information about scheduling a passport appointment. 

Can I get something notarized?

We have resumed notary services. Click here for details.   

Can I reserve a meeting room?

For the time being, meeting rooms are not available. We will announce when meeting room reservations are available again.

Can I use a computer?

Yes! Computers are available at all locations for 50-minute sessions on a first-come, first-served walk-in use. 

Tech Help

Free WiFi Access

We know that many in our community don’t have access to WiFi in their homes. That’s why in most locations you can access WiFi from the parking lots. The WiFi is on 24/7 for easy access for work, school, library, and health-related questions. 

Library Card/Your Account

How do I get a new library card?

Your library card can give you immediate access to our entire online library. If you don't have one, you can apply for a library card online. Applicants must live, work, or attend school in Ohio.

 

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